Coronavirus: How independent retailers have adapted to change

Independent retailers are leading the way through the coronavirus crisis, with the UK and Ireland’s best examples changing their businesses overnight. They have provided a much-needed consistency and an unwavering service for the general public in addition to adapting and finding new ways to protect and support their local communities.

We’ve pulled together a report with two aims. The first is to bring suppliers up to date with the changing mindset and priorities of independent retailers, a good example being 76.5% of stores will be looking to introduce delivery services on a more permanent basis.

The second is to shine a light on the ingenuity displayed by the unsung independent retail heroes across the UK and Ireland, and inspire others to do the same.