Independent retailers are leading the way through the coronavirus crisis, with the UK and Ireland’s best examples changing their businesses overnight. They have provided a much-needed consistency and an unwavering service for the general public in addition to adapting and finding new ways to protect and support their local communities.

We’ve pulled together a report with two aims. The first is to bring suppliers up to date with the changing mindset and priorities of independent retailers, a good example being 76.5% of stores will be looking to introduce delivery services on a more permanent basis.

The second is to shine a light on the ingenuity displayed by the unsung independent retail heroes across the UK and Ireland, and inspire others to do the same.