Full lockdown (referred to as ‘Level 5 Lockdown’ based on the UK system) has decimated the global economy, sending unemployment to levels unseen in recent history.
Nations are now tentatively removing restrictions, with livelihood decisions beginning to be considered alongside the cautious epidemiological modelling guidance. Political and economic decisions have a major influence as businesses reopen and food retail must operate in the new normal.
Business choices – like political options – are not black and white. This second paper focuses on operating in the realities of the new normal, where everything from global supply chain connectivity to our restaurant celebration meal experience has changed in three months
In this second report in the series, convenience experts Scott Annan and Dev Dhillon reveal what stores need to be doing to retail safely and profitably in the new normal.