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Insight reports

Our reports can help you find out how to better meet the needs of independent retailers.

Retail Sentiment Tracker: Q1 2025

2 months ago

For the fourth consecutive quarterly, the number of retailers who expressed any confidence in future sales or profit growth declined. What is behind this – and how are successful retailers navigating these difficulties?

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Retail Sentiment Tracker: Q3 2024

8 months ago

A challenging sales period coupled with continued pressures on costs has combined to create a perfect storm, which means that running a convenience store is more pressured than ever.

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Retail Sentiment Tracker: Q1 2024

1 year ago

How are retailers feeling about the next 12 months – and where are they focusing their profit-growing efforts?

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Customer Engagement: The Challenges and Opportunities for Independent Convenience Retailers

2 years ago

A survey of independent retailers and industry experts across the UK

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Diversity, Equity and Inclusion: Challenges and Opportunities for Convenience Stores

2 years ago

A survey of independent retailers and industry experts across the UK

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Sustainability: Challenges and Opportunities for Independent Convenience Stores

2 years ago

A survey of independent retailers and industry experts across the UK

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Adding Value in the Cost-of-Living Crisis

2 years ago

A survey of independent retailers and industry experts across the UK

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Home Delivery: what is driving growth?

3 years ago

A survey of independent retailers and industry experts across the UK

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What independent retailers want from suppliers

4 years ago

Preparing for post-pandemic preferences.

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The perfect launch

4 years ago

For the past year, independent convenience retailers have been one of the chosen few places where shoppers can physically go and get excited about food and drink.

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Investing beyond lockdown

4 years ago

The Independent Retailer Owners Forum (IROF) is a closed group of top store owners that represent 1,500 unaffiliated independent and symbol stores from the UK and Ireland.

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Preventing fires in convenience stores

4 years ago

Fire disproportionally affects independent convenience stores in comparison to other retailers, due to them benefiting from less support than the multiples.

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